Specialized advisor dedicated to assessing and helping our customers improve and strengthen their cybersecurity posture.

What do we do

• Service deployments
• Advanced investigation on cybersecurity events
• Analysis of cybersecurity maturity
• Customer advising

What you have to like

• Tech and cybersecurity
• Investigation and analysis
• Learning
• Social interaction
• Team work

Talents Required

• Mental flexibility
• Information analysis and synthesis
• Creativity
• Problem solving
• Emotional intelligence
• People management

Experience Required

• Networks
• Basic IT
• Operating systems
• Cybersecurity (ideally)

Design a technical solution combining technologies and services to address business cybersecurity problems of our customers.

What do we do?        

• Understand business cybersecurity problems
• Research technologies and services
• Propose solutions to address cybersecurity problems
• Create implementation plans
• Create proposals and present them

Things you must be passionate about

• Innovative technologies
• Deep knowledge in cybersecurity
• Learning new things
• Helping people through cybersecurity

Talents Required

• Ability to anticipate risks
• Fast learning skills
• Devise creative solutions
• Excellent communicator
• People person
• Ability to think like a business executive

Experience Required

• Computer networking
• Having worked with sales teams
• Having gave presentations to customers
• Scope, sizing, and implementation of technologies

Design a technical solution combining technologies and services to address business cybersecurity problems of our customers.

What do we do?        

• Understand business cybersecurity problems
• Research technologies and services
• Propose and implement solutions to address cybersecurity problems
• Implementation plans

Things you must be passionate about

• Client oriented
• Innovative technologies
• Love Learn
• Helping people (client) through cybersecurity
• Interact with people
• Teamwork
• Support an implementation

Talents Required

• Fast learning skills
• Devise creative solutions
• Excellent communicator
• People person
• Adaptability to multiple solutions and changes

Experience Required

• Computer networking
• Having worked with sales teams
• Operating systems and networks
• Various certifications

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.

Things you must be passionate about

• Customer oriented
• Love give solutions to our customers’ needs
• Operate as the primary point of contact for key account stakeholders
• Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners
• Prepare and guarantee monthly, quarterly and annual sales forecasts

Experience Required

• Bachelor’s degree or equivalent experience in Business
• 3+ years’ of relevant work experience
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills
• Preferably experience in telco sales

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers

Responsibilities

• Manage customer support cases: promptly reply to customers, collect customer architecture information, analyze logs, identify issues, and provide best solutions – Provide technical consulting to customers via telephone/email/on-line meetings. Be able to explain complex technical concepts, both at high and low levels – Develop in-depth knowledge of Radiant Logic products and other technologies that interact with them such as directory servers, databases, and networking tools – Reproduce customer issues in the lab using the appropriate platform – Test product functionality – Document and report issues to Development team; ensure issues resolved – Participate in 24×7 customer support rotation – Skills and Experience – BS or MS in CS/CIS or equivalent knowledge/experience – Practical knowledge of Java, J2EE and SQL programming – Good written and verbal communication skills – Excellent problem-solving and root cause analysis skills – Excellent customer service skills and/or Help Desk experience

Experience Required

• LDAP directories – Databases such as MySQL and OracleSQL – Windows and Linux O/S – Microsoft Active Directory – Identity management concepts and components such as web access control, provisioning, password synchronization, federation, and meta-directory – Batch file and Shell scripting – Enterprise Security and Network Management – Web/Application Servers such as Jetty and GlassFish – Knowledge of Web Access Management packages such as SiteMinder is a plus
• Excellent written and verbal communication skills

A Culture Ambassador is a benchmark of culture, is a person of integrity in everything he / she does, with an attitude of service, and most importantly, who reflects the experience of the values/pillars of culture on a day-to-day basis. They cares about their own well-being, that of their teams, the company and the clients.

Things you must be passionate about

• Promoter of our culture
• Care and development of people
• Obtaining talent of the country
• Get fully involved in the induction of new staff
• Keep controls and statistics of the different processes

Experience Required

• People oriented
• Knowledge of the different Human Resources processes
• Well organized
• Results oriented
• Well-developed communication skills
• Service Heart
• Good handling excel, power point, word, etc.