ISO/IEC 20000 Implementer Leader Certificate
DESCRIPTION
ISO 20000 Lead Implementer training will enable you to gain the necessary experience to support an organization in the establishment, implementation, management and maintenance of a Service Management System (SGS) based on the requirements of the ISO/IEC 20000-1 standard.
Why is it important
During this training, you will also explore the elements of an SMS, which will help improve the quality of the services provided by the organization and thus increase the customer satisfaction and overall performance.
BRANDS
Complementary services
No complementary products and/or services