Outsourcing
DIVISIoN
Specialized Cybersecurity Support Outsourcing
Enhance your customer experience and maximize ROI with expert, agile, and cost-efficient technical support designed to increase satisfaction and solution adoption.
Strategic Location, Regional Coverage
From Central America and the Caribbean, SISAP offers specialized nearshore technical support services for cybersecurity software vendors and solution providers. Our geographic position enables quick response, extended availability, and a superior cost-benefit balance compared to traditional offshore models, ensuring continuity and customer proximity.
Experts in Advanced Security Solutions Support
At SISAP, we provide specialized technical support for cybersecurity solutions of varying complexity and origin. Our experience includes digital identity platforms, SIEM monitoring systems, and other advanced security applications, but our expertise extends to any technology or vendor requiring expert technical attention, analysis, and issue resolution.
White Label Model and Flexible Coverage
We operate under a White Label model, fully integrating with your company’s identity, processes, and tools. We offer coverage during special shifts, weekends, and extended hours, ensuring your clients receive high-quality technical support at any time, without interruptions or friction.
Support at the Level of Global Leaders
SISAP works with Fortune 100 companies and world-class technology manufacturers, providing reliable, scalable technical support aligned with international standards. This experience translates into higher customer satisfaction (NPS), greater product adoption, and a stronger perception of value from your clients.
Operational Efficiency with Measurable Return
Beyond cost reduction, our model helps increase ROI by improving post-sale experience and fostering greater customer loyalty. Agile, specialized support drives sustained solution usage, reinforces trust in your brand, and generates growth in product consumption and retention.
Support that Drives Business Value
With SISAP, technical support becomes a growth engine, enhancing customer satisfaction and delivering tangible business results. SISAP — your strategic partner to strengthen the cybersecurity support experience
CONTACT OUR DIVISION
Discover how we can help you optimize customer support and take your company to the next level.
Grow your business with the support of cybersecurity experts.
