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Bless People,

Multiply Talent

See the opportunities we have in SISAP.

Have you already learned about our culture and how we live it?

Before you see our vacancies, we want to take you on a tour of our culture place.

If you already know it, continue browsing.

Discover the oportunities we have:

Nearly 400 employees are part of this great place to work, which is continuously growing.

Select the vacancie of your interest

Clic on the vacant title to get details.

Infrastructure Engineer, Guatemala (On-site)

Skills:

  • Manage and monitor the various regional and local servers of SISAP;
  • Register and determine estimated impact of detected incidents, and respond to incidents on these equipment;
  • Attend requirements from Security Committee, General Management, Engineering, CERT, RIF, and SOC, according to authorized maintenance windows.

Technical Functions:

  • Administration of physical and virtual servers
  • Management of Windows and Linux Operating Systems
  • DHCP Management
  • DNS Management
  • GPO Management
  • Server health status monitoring. Server capacity management

Services

  • User management in LDAP (Active Directory)
  • Email account management (Exchange)
  • NVR and DVR management
  • Corporate backup management

Networks

  • Administration of communication services and equipment:
  • Firewall: Policy Management, VPN
  • Switches and Routers, Access Points
  • Internal Support
  • In case of security or physical incidents
  • Management for the continuity, availability of the infrastructure supporting the services

Administrative Functions:

  • Responsible for safeguarding license usage, expiration dates, administrative users of the various assigned servers and services;
  • Responsible for validating the correct backup and restoration feasibility of server and assigned services;
  • Responsible for trend analysis, server behavior, recording and reporting findings according to the escalation process defined in the service;
  • Perform all necessary daily tasks including registration, reports, and monitoring;
  • Ensure the provision of services with quality and professionalism in service management in compliance with defined OLA/SLA;
  • Compile both internal and external data to contribute to incident reports and subsequent action analysis reports;
  • Documentation in ticket system of processes, actions taken during work shifts;
  • Act as a liaison between Engineering or Provider, if support is required for SLA sustainability;
  • Contribute to continuous improvement of incident response processes and procedures;

Knowledge:

  • Knowledge in Windows and Linux Operating Systems
  • Knowledge in Microsoft Outlook, SharePoint, and SQL
  • Fundamentals of networking knowledge (TCP/IP, network layers, Ethernet)
  • Knowledge of malware operation and Antivirus

Personal Qualities in the Role:

  • Deductive reasoning and critical thinking
  • Abstract thinking
  • Can communicate with various groups with very different requirements
  • Responds appropriately to frustrating situations
  • Comfortable with log analysis and configuration management

Experience:

  • 3-6 years of server infrastructure experience
  • Proven experience in:
  • Server Management and Configuration:
  • System Hardening
  • Network Device Management
  • Vulnerability Assessment
  • Incident Response

Technical English (written and spoken) – Required

Work Schedule – Monday to Friday – On Call as per work plan

Technical Support Engineer L1

Skills:

Attend, record, correct, or provide support for requests regarding computer or communication equipment assigned to SISAP personnel.

Technical Functions:

  • Contact with internal clients, registering requests received via telephone and/or email, for support time allocation;
  • Prepare and coordinate the delivery of computer equipment assigned for work to internal users;
  • Support for the resolution of problems reported by internal users related to computer or communication equipment;
  • Support to IT service managers, if requested;
  • All the above processes include documentation.

Administrative Functions:

  • Manage the inventory of computer equipment assigned to internal users;
  • Ensure the provision of services according to the defined SLA in the provision of attention to requests, continuously monitoring cases until confirmation of acceptance of closure by the requesting SISAP personnel;
  • All the above processes include documentation.

Knowledge in:

  • Solid knowledge in Windows operating system
  • Fundamentals of networking knowledge (TCP/IP, network layers, Ethernet)
  • Knowledge of malware and Antivirus operation
  • Basic knowledge of IOS and Linux Operating Systems

Personal Qualities in the Role:

  • Extremely curious
  • Abstract thinking
  • Can communicate with various groups with very different requirements
  • Responds appropriately to frustrating situations

Experience: 1-2 years of experience in help desk and Windows client platform

Technical English (written and spoken): Desirable

Work Schedule: Monday to Friday – On Call as per work plan

Sales Executive SISAP, Panama (On-site)

The Sales Executive will play a pivotal role in SISAP’s sales strategy, working closely with our technical and sales teams to deliver cutting-edge security solutions to our clients. Must possess high skills and knowledge in the Telecommunications field or have worked in such an area.

Requirements
• 1-5 years of proven sales experience. Must have worked primarily in the telecommunications sector or related technologies.
• Strong knowledge of products and technological solutions.
• Ability to understand and communicate technical concepts effectively.

Responsibilities
• Deeply understand the cybersecurity products and services we offer, as well as the specific needs of our clients, and develop and present customized solutions that demonstrate the value of our offerings.
• Maintain a record of all sales opportunities, follow up, and ensure progress at each stage of the sales process.
• Maintain high communication and relationships with different telecommunications entities at the national, regional, and international levels.

Sales Specialist in Security Technologies for the Government Sector SISAP, Guatemala (On-site)

Join our team as a Sales Representative specialized in security technology. We are seeking a passionate, results-oriented professional who has the ability to drive technological security solutions in law enforcement-related entities.

Responsibilities:
• Establish and foster strong relationships with agencies and the government sector of the country.
• Identify sales opportunities and maintain proactive communication with potential clients.
• Tailor proposals to meet the specific needs of law enforcement agencies.
• Research and understand current trends and challenges in law enforcement.
• Stay updated on emerging technologies and their applicability in security environments.

Challenges:
• Work to achieve and surpass established sales targets.
• Collaborate with the team to develop effective market penetration strategies.
• Work closely with the technical team to ensure proper implementation of the solutions sold.
• Provide valuable feedback on customer needs and expectations.

Requirements:
• Demonstrated experience in sales of security technology, preferably in the government sector or law enforcement.
• Solid knowledge of the operations and technological requirements of law enforcement agencies.
• Exceptional communication and negotiation skills.
• Ability to understand and translate customer needs into technical solutions.
• Results-oriented with the ability to work independently and in a team.

Architecture – Architect / SISAP Guatemala (On Site)

Design a technical solution combining technologies and services to address business cybersecurity problems of our customers.

What do we do?        

  • Understand business cybersecurity problems
  • Research technologies and services
  • Propose solutions to address cybersecurity problems
  • Create implementation plans
  • Create proposals and present them

Things you must be passionate about

  • Innovative technologies
  • Deep knowledge in cybersecurity
  • Learning new things
  • Helping people through cybersecurity

Talents Required

  • Ability to anticipate risks
  • Fast learning skills
  • Devise creative solutions
  • Excellent communicator
  • People person
  • Ability to think like a business executive

Experience Required

  • Computer networking
  • Having worked with sales teams
  • Having gave presentations to customers
  • Scope, sizing, and implementation of technologies
Administrative Assistant, Honduras (On-site)

Short Job Description:

Responsible for accounting records, bank reconciliations, account integrations, financial statement preparation, invoicing, collections, accounts payable, and support in other administrative tasks.

Responsibilities:

  • Registering supplier invoices
  • Accounting records
  • Bank reconciliations.
  • Balance account integration
  • Financial statement preparation
  • Issuing customer invoices
  • Customer collections responsibility
  • Accounts payable
  • Bank control.
  • Daily availability

Experience:

  • Accounting/Administrative knowledge
  • Meeting objectives and deadlines commitments

Essential Skills:

  • Precision and attention to detail
  • Organization
  • Time management
  • Professional ethics
  • Analytical skills
  • Teamwork

Good to Have Skills:

  • Advanced English
  • Knowledge of tax legislation
Developer Engineer L1, Guatemala (On-site)

Skills:

  • Designs, codes, verifies, tests, documents, modifies, and refactors programs/scripts of moderate complexity.
  • Applies agreed standards and tools to achieve a well-designed outcome.
  • Monitors and reports on progress. Identifies issues related to software development activities. Proposes practical solutions to solve problems.
  • Collaborates in work reviews with others as appropriate.

Technical Functions:

  • Full Stack Developer
  • Competence in both frontend and backend technologies, mainly .NET in addition to HTML, CSS, Python, Node.js.
  • High competencies in SQL database systems (PostgreSQL or SQL Server).
  • Solid knowledge of designing and developing RESTful APIs.
  • Experience with version control systems, such as Git.
  • Experience in deploying applications on Linux and Microsoft platforms.

Personal Qualities in the Role:

  • Ability to work independently and in a team, taking responsibility for projects.
  • Goal and results-oriented.
  • Understanding of business rules to provide comprehensive solutions.
  • Organizational, planning, and time management skills.
  • Self-directed, oriented towards continuous learning, empathetic, helpful, proactive, and positive attitude.

Experience:

  • Minimum last year student of Computer Science, Systems Engineering, or related fields.
  • 2 years of experience
  • Education/Certifications (Desirable):
  • SCRUM/Agile
  • Cloud
  • Programming language certifications
  • Technical English (written and spoken) – Desirable
  • Work Schedule – Monday to Friday – On Call as per work plan
Developer Engineer L2, Guatemala (On-site)

Skills:

  • Assumes technical responsibility in all phases and iterations of software development.
  • Plans and leads software construction activities. Adopts and adapts appropriate software development methods, tools, and techniques.
  • Measures and monitors project/team standards applications for software construction, including software security.
  • Contributes to the development of organizational policies, standards, and guidelines for software development.

Technical Functions:

  • Full Stack Developer
  • Competence in both frontend and backend technologies, mainly .NET in addition to HTML, CSS, Python, Node.js.
  • High competencies in SQL database systems (PostgreSQL or SQL Server).
  • Solid knowledge of designing and developing RESTful APIs.
  • Experience with version control systems, such as Git.
  • Experience in deploying applications on Linux and Microsoft platforms.
  • Programming languages: (Java, Python, C#, React). Web development technologies (HTML, CSS, JavaScript)
  • Databases, SQL

Experience:

  • Minimum last year student of Computer Science, Systems Engineering, or related fields.
  • 3-6 years of experience
  • Education/Certifications (Desirable)
  • SCRUM/Agile
  • Data Science
  • Programming language certifications
  • OWASP

Technical English (written and spoken) – Required

Work Schedule – Monday to Friday – On Call as per work plan

Software Development Program Instructor, LATAM (Remote)

Software Development Program Instructor

  • Full-time Position
  • Available for Latin America
  • Remote Work

Job Description:

The position refers to an individual with teaching and professional experience to teach classes to recent high school graduates who will be trained as software programmers in an intensive program.

Essential Experience:

  • Graduated in Systems Engineering or a related field in computer science.
  • Professionals with experience in Constructivism Methodology or STEAM methodologies.
  • Teaching experience in the University career of computer systems engineering or related fields equal to or greater than 5 years.
  • Professional experience working in Backend integration, Frontend, and APIs.
  • Professional experience in system programming for more than 5 years.
  • Professional experience with relational databases (any of them).
  • Professional experience in Computer Languages: Python, C#, Java.
  • Experience in git and its integration with development tools.
  • Knowledge of using an LMS (Learning Management System).
  • Knowledge and management of ICT as a didactic resource and teaching methodology.

Desirable Experience:

  • Bachelor’s or Master’s degree in areas related to software or teaching.
  • Knowledge of teaching other programming languages.
  • Knowledge of Linux.
  • Organization/planning of the teaching-learning process.
  • Clear and confident communication.
  • Enthusiastic attitude and empathy with students.
  • Linking theory and practice.
  • Dynamic and interactive classes, and use of real experiences.
  • Teamwork.
  • Continuous learning ability.
  • Ability to work with clear objectives.
  • Certifications associated with the software development process.
  • Intermediate English.

Key Responsibilities:

  • Plan the courses to be taught and create related course materials.
  • Teach classes at the assigned schedule.
  • Carry out the entire didactic and evaluation process.
  • Deliver the course grades report to the Management.
  • Upload the material to be used in classes to the platform.
  • Upload student grades to the platform.
  • Maintain constant and effective communication with students and the IRSI team.
  • Configure courses in the IRSI LMS (Learning Management System).

Are you interested?

Learn how to apply:

 

In a e-mail, with the subjet: “Application for vacancy (vacancie name)”, attach your CV with the completed aptitude form (Please click here to download it) and send to elisa.martinez@sisap.com  along with the following information:

    • Full Name.
    • Vacancie of your interest.
    • Country where you living.
    • English level.
    • URL of your linkedin profile.

That’s all!, you will be contacted by our getting talent  team.