Oportunidades

OPORTUNIDADES portada-01 Nuestra empresa posee un amplio catálogo de productos y servicios, y un insuperable servicio al cliente, esto nos permite ser una de las empresas más prestigiosas, líder en el área de servicios de Seguridad de la Información, continuidad del negocio y consultoría.  Detrás de nuestro éxito está un equipo de profesionales muy preparados y comprometidos, cuyo talento y espíritu emprendedor están conduciéndonos a un crecimiento sin precedentes en años recientes.

Education: Graduate Engineer
Country of Residence: Guatemala
Full Bilingual

Requirements:
• BA or BS in Computer Science or Technical Degree
• Experience designing technically network solutions or network enhancements.
• Proven experience with multiple types of networks and network applications technologies.
• Ability to design and develop technical solutions that satisfy business requirements for function, performance, security and maintainability.
• Knowledge in databases (Oracle, MS SQL)
• General knowledge of programming languages.
• Experience implementing and administering complex network solutions: VLANS, VPNs, Link Aggregation, Load Balancing, Spanning Tree, Stacking.
• Experience implementing or proven certifications in at least 3 of the following technologies: NGFW, Proxy, ADC, Packet Broker, SIEM, Database Firewall, PIM Technologies, NAC, Bandwidth Optimizer, Traffic Analyzer, Network Monitoring tools, Web Application Firewalls, DLP.
• Advanced knowledge of TCP IP
• Strong knowledge in encryption.
• Knowledge of cloud based technologies.
• Experience in customer management, ability to stablish successful relationships with customers.
• Oral and written communication skills, ability to deliver presentations to large audiences, bilingual English and Spanish.
• Excellent presentation and formal dress code is required.

Preferred additional: Certifications:
- CNNA+ Routing and Switching
- CCNA+ Security
- CISSP
- Security +

Job Description:
The Pre Sales Engineer is responsible for supporting Account Managers in the sales cycle, help position brands across the region (40% travel time), this includes visits to existing and potential customers, act as a consultant to resolve customer inquiries about our solutions, design security solutions to satisfy customer needs.
The engineer will be in charge of executing demonstrations and proofs of concept. It is a must to obtain all the available certifications. Part of the responsibilities includes giving regular training to the account managers and delivering talks in customers events. It is part of his job to follow all internal processes to meet expected metrics. The engineer is responsible to efficiently communicate the progress of activities to all interested parties.
Communication skills to different levels (executive and technical) are key to the success for this position.
Team work, the engineer should easily adapt to the team, vendors, distributors, account managers, project managers, architects, implementation engineers and work together to achieve the goals as well as possess excellent customer service attitude.

Interested send CV to: rrhh@sisap.com.

Education: Graduate Engineer
Country of Residence: Guatemala
Full Bilingual

Experience:
Windows Troubleshooting: Required: At least 2 years experience
Network Troubleshooting: Required: At least 4 years experience
Applied Knowledge of Networking, Routers, Switches, Hubs: Required: At least 3 years experience
Applied Knowledge of TCP/IP, Required: At least 4-5 years experience
Knowledge of UNIX, Required At least 3 - 4 years experience
Knowledge of SQL, Required: Basic knowledge . Required 2 year experience
Customer Support: Required At least three year experience
Applied Knowledge of Firewalls and VPNs: Preferred At least 1 year experience
 
Requirements:
Must have:
 
• Passion for customer care and customer satisfaction. Previous experience in a customer facing support role is required; preferably in a support role with a minimum of 5 years experience
• A successful track record in developing and managing customer relationships
• Five-plus years experience in enterprise network infrastructure implementation and support, with hands on experience including: routers, switches, firewalls, network services, NMS, proxy servers, intrusion detection/prevention systems and/or vulnerability scanners
• A strong administration experience of various flavours of Linux
• A strong knowledge of network hardware and software configurations, with the ability to scope the problems and issues that are specific to large enterprise networks
• A strong knowledge of network security management tools, issues, policies, and procedures, particularly as they relate to business practices and guidelines
• Ability to anticipate the effects of network security issues and trends
• Software programming skills: C/C++/Perl and other scripting languages
• Proven ability to troubleshoot JAVA-based applications
• Strong communication skills
• Strong planning and organizational skills and the ability to manage multiple complex projects and timelines simultaneously
• Ability to pay a high degree of attention to quality, detail, and accuracy along with the ability to meet deadlines and project milestones
• Ability to write effective memos, reports, and related documentation
• Independent, proactive, and an excellent team player
• Must be able to work in a high-volume, fast-paced, goal-oriented environment

We Offer:
A good place to work
Trainning
Competitive Compensation
Life and Health Insurance

Interested send CV to: rrhh@sisap.com.